Documents and Standard Officer

Location(s): Nigeria / Lagos

Category: Research, Application Development

Level: Professional

Job Type: Full-Time

Min. Qualification: Bachelors

Min. Years of Experience: 4-6

Start date: 07/10/2017

Duration: Fulltime/Long-term

Job Description

Key Elements of the Role:


  • Report to the Business Process Manager
  • Collect, validate and store all process and policy documents in a centrally accessible document location
  • Implement a document portal, incorporating document filing, status definition, user access rights, version control, document aging
  • Define a document review process and  implement documentation review schedules for updating standard operating procedures and policies
  • Set clear guidelines on (and ensure adherence to) process and policy document standards (document purpose, document content, document scope, document naming convention, approvals and sign offs)
  • Harmonize all process and policy documentation to conform to set quality standards
  • Design a process audit report format
  • Develop and implement a process audit program for each financial year
  • Design and implement a quality management system along ISO 9001-  2008 guidelines


Desired Qualities

  • A Good Degree
  • Membership of relevant professional bodies
  • Minimum of 4 years related work experience
  • Documentation
  • Business Process Monitoring
  • Business Process Risk and Compliance Assessment and Quality Control
  • Policy development and implementation
  • Excellent planning and organization skills

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